1. What is Fimibo?

Fimibo is a Swiss-designed activewear brand offering high-quality, durable, and stylish fitness apparel for all sports and active lifestyles.

2. How do I place an order?

Placing an order is easy:

1. Browse our collection and select the items you want.
2. Click "Add to Cart" and proceed to checkout.
3. Enter your shipping details and make a secure payment.
4. You'll receive a confirmation email with your order details.

3. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment methods available at checkout.

4. How long does shipping take?

Shipping times vary based on your location:

• Switzerland: 3 business days
• Europe: 8 business days

You will receive a tracking number once your order is shipped.

5. How can I track my order?

Once your order is shipped, you'll receive an email with a tracking link. You can also track your order on our Track Order page.

6. Do you offer returns or exchanges?

Yes! We offer a 30-day return policy. If you're not satisfied with your order, contact us at info@fimibo.com within 30 days of receiving your item for a return or exchange.

7. What if I receive a damaged or incorrect item?

We apologize for any inconvenience. If you receive a damaged or incorrect item, please email us at info@fimibo.com with your order details and photos of the issue, and we’ll resolve it as soon as possible.

8. Can I cancel or modify my order after placing it?

Orders can only be modified or canceled within 8 hours of placement. Contact us immediately at info@fimibo.com if you need changes.

9. Do you offer international shipping?

Currently, we Ship Across EFTA & the EU! – Fast and reliable delivery within Switzerland, the European Economic Area (EEA), and the European Free Trade Association (EFTA) countries.! Shipping fees and delivery times vary depending on your location.

10. How can I contact customer support?

For any inquiries, feel free to email us at info@fimibo.com—our team is happy to help!